Professional and the best Security Cameras for Building Sites and Farms with a 3yr warranty

Terms and Conditions

Effective Date: August 7, 2025
Website: https://tekcam.com.au
Business Contact: Leigh – 0418 989 411 – Leigh@tekcam.com.au
Business Address: 122 Diana Crescent, Postmans Ridge, QLD 4352, Australia


1. Introduction

Welcome to TekCam. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using the site or purchasing our products.


2. Products and Services

All products listed on our site, including mobile surveillance systems, farm and construction security cameras, and accessories, are subject to availability. We reserve the right to modify or discontinue products at any time without notice.


3. Orders and Payments

  • All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

  • Payment is required in full at the time of purchase unless agreed otherwise in writing.

  • Orders are processed upon payment confirmation.


4. Shipping and Delivery

  • We ship Australia-wide.

  • Standard delivery time is 5–10 business days unless otherwise specified.

  • TekCam is not responsible for delays caused by carriers or external circumstances.


5. Returns and Refunds

We stand behind the quality of our products. If you receive a defective or incorrect item, please contact us within 14 days of delivery.

Returns will only be accepted if:

  • The product is in unused, original condition with all packaging.

  • A valid proof of purchase is provided.

Custom systems or special orders may not be eligible for return. Refunds are processed once the item is inspected.


6. Warranty

Most of our cameras come with a 3-year manufacturer warranty. Warranty covers manufacturing faults only. It does not cover damage caused by misuse, improper installation, or environmental damage (e.g. flooding, lightning).

For warranty claims, contact us at:
Email: Leigh@tekcam.com.au
Phone: 0418 989 411


7. Use of Website

  • You may not copy, distribute, or misuse any content or images from our site without written permission.

  • Any data collected via forms on the website is stored securely and used only for communication and order processing in line with our Privacy Policy.


8. Limitation of Liability

TekCam will not be held liable for any indirect or consequential loss arising from the use of our systems. All equipment should be installed and operated following local safety and legal guidelines.


9. Changes to Terms

TekCam reserves the right to update or amend these Terms at any time. Continued use of the website or purchase of products after changes implies your acceptance of those changes.


If you have questions or concerns about these Terms, please contact:

Leigh
📍 122 Diana Crescent, Postmans Ridge QLD 4352
📞 0418 989 411
📧 Leigh@tekcam.com.au