Effective Date: August 7, 2025
Website: https://tekcam.com.au
Business Contact: Leigh – 0418 989 411 – Leigh@tekcam.com.au
Business Address: 122 Diana Crescent, Postmans Ridge, QLD 4352, Australia

1. Introduction

TekCam is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or providing your information to us, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Delivery and billing address

• Business name (if applicable)

• Payment information (processed securely through third-party providers)

• Any additional information provided through contact forms or order requests

We also collect non-personal information, such as website usage data and browser type, via cookies and analytics tools.

3. How We Collect Information

We collect information when you:

• Place an order on our website

• Fill out a contact or inquiry form

• Subscribe to updates or marketing communications

• Contact us via phone or email

• Visit or browse our website (using cookies or similar technologies)

4. How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Communicate with you about your purchase or inquiry

• Provide after-sales support or warranty services

• Improve our website and services

• Send updates, special offers, or newsletters (you may opt out at any time)

• Comply with legal and regulatory obligations

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Trusted third-party providers (e.g. payment processors, shipping couriers)

• IT or marketing service providers who help us operate our business

• Legal or regulatory authorities when required by law

All third-party providers are required to protect your data and only use it for the services they provide to us.

6. Cookies and Website Analytics

Our website uses cookies and tracking technologies (e.g., Google Analytics) to enhance user experience and monitor performance.

You can control cookies through your browser settings. However, disabling them may affect certain functionalities on the website.

7. Data Storage and Security

We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, and unauthorized access. This includes physical, electronic, and managerial procedures.

8. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.

To make a request, please contact us at:
📧 Leigh@tekcam.com.au
📞 0418 989 411

9. Your Rights

You may choose not to provide certain information, but it may limit your ability to use some services. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:

Leigh
📍 122 Diana Crescent, Postmans Ridge QLD 4352
📞 0418 989 411
📧 Leigh@tekcam.com.au